Baker S, Huyton J and Bradley P, Principles of Hotel Front Office Operations (2nd ed, Continuum 2000)
Bardi JA, Hotel Front Office Management (5th ed, Wiley 2011)
Burgess C, Essential Financial Techniques for Hospitality Managers: A Practical Approach (2nd edition, Goodfellow Publishers 2014) <https://oxfordbrookes.on.worldcat.org/oclc/887941295>
Davis B, Food and Beverage Management (Routledge 2012) <https://oxfordbrookes.idm.oclc.org/login?url=http://lib.myilibrary.com?id=428148>
——, Food and Beverage Management (Sixth edition, Routledge 2018) <https://app.kortext.com/borrow/245504>
Johnston R, Clark G and Shulver M, Service Operations Management: Improving Service Delivery (4th ed, Pearson 2012)
——, Service Operations Management: Improving Service Delivery (4th ed, Pearson 2012) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780273740490>
Lillicrap DR and Cousins JA, Food and Beverage Service (7th ed, Hodder Arnold 2006)
Oakley BA, A Mind for Numbers: How to Excel at Math and Science (Even If You Flunked Algebra) (TarcherPerigree 2014) <https://oxfordbrookes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&amp;db=nlebk&amp;AN=1114912&amp;site=ehost-live>
Pedler M, Burgoyne J and Boydell T, A Manager’s Guide to Self Development (Sixth edition, McGraw-Hill Education Professional 2013) <http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780077154578>
Tewari JR, Hotel Front Office: Operations and Management (Oxford University Press 2009)
——, Hotel Front Office: Operations and Management (Oxford University Press 2009)
——, Hotel Front Office: Operations and Management (Oxford University Press 2009)
——, Hotel Front Office: Operations and Management (Oxford University Press 2009)
Walker JR, Introduction to Hospitality Management (Fifth edition, Pearson 2017) <https://app.kortext.com/borrow/399645>
Walker JR and Walker JT, Introduction to Hospitality Management (Fourth edition, Pearson new international edition, Pearson 2014) <https://oxfordbrookes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&amp;db=nlebk&amp;AN=1418266&amp;site=ehost-live>
Woods RH and others, Professional Front Office Management (Pearson new international edition, Pearson 2014) <https://www-dawsonera-com.oxfordbrookes.idm.oclc.org/abstract/9781292056050>