Baker, Sue, Jeremy Huyton, and Pam Bradley. Principles of Hotel Front Office Operations. 2nd ed. Continuum, 2000.
Bardi, James A. Hotel Front Office Management. 5th ed. Wiley, 2011.
Burgess, Cathy. Essential Financial Techniques for Hospitality Managers: A Practical Approach. 2nd edition. Goodfellow Publishers, 2014. Electronic resource. https://oxfordbrookes.on.worldcat.org/oclc/887941295.
Davis, Bernard. Food and Beverage Management. Routledge, 2012. Electronic resource. https://oxfordbrookes.idm.oclc.org/login?url=http://lib.myilibrary.com?id=428148.
Davis, Bernard, Andrew Lockwood, Peter Alcott, and Ioannis S. Pantelidis. Food and Beverage Management. Sixth edition. Routledge, 2018. https://app.kortext.com/borrow/245504.
Johnston, Robert, Graham Clark, and Michael Shulver. Service Operations Management: Improving Service Delivery. 4th ed. Pearson, 2012.
Johnston, Robert, Graham Clark, and Michael Shulver. Service Operations Management: Improving Service Delivery. 4th ed. Pearson, 2012. Electronic resource. https://oxfordbrookes.idm.oclc.org/login?url=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780273740490.
Lillicrap, D. R., and John A. Cousins. Food and Beverage Service. 7th ed. Hodder Arnold, 2006.
Oakley, Barbara A. A Mind for Numbers: How to Excel at Math and Science (Even If You Flunked Algebra). TarcherPerigree, 2014. https://oxfordbrookes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1114912&site=ehost-live.
Pedler, Mike, John Burgoyne, and Tom Boydell. A Manager’s Guide to Self Development. Sixth edition. McGraw-Hill Education Professional, 2013. http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780077154578.
Tewari, Jatashankar R. Hotel Front Office: Operations and Management. Oxford University Press, 2009.
Tewari, Jatashankar R. Hotel Front Office: Operations and Management. Oxford University Press, 2009.
Tewari, Jatashankar R. Hotel Front Office: Operations and Management. Oxford University Press, 2009.
Tewari, Jatashankar R. Hotel Front Office: Operations and Management. Oxford University Press, 2009.
Walker, John R. Introduction to Hospitality Management. Fifth edition. Pearson, 2017. https://app.kortext.com/borrow/399645.
Walker, John R., and Josielyn T. Walker. Introduction to Hospitality Management. Fourth edition, Pearson new international edition. Pearson, 2014. https://oxfordbrookes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1418266&site=ehost-live.
Woods, Robert H., Jack D. Ninemeier, David K. Hayes, and Michele A. Austin. Professional Front Office Management. Pearson new international edition. Pearson, 2014. https://www-dawsonera-com.oxfordbrookes.idm.oclc.org/abstract/9781292056050.