Berman, B., Evans, J.R. and Chatterjee, P. (2018) Retail management: a strategic approach. Thirteenth edition, Global edition. Harlow, England: Pearson.
Castaldo, S., Grosso, M. and Premazzi, K. (2013) Retail and channel marketing. Cheltenham, UK: Edward Elgar.
Castaldo, S., Grosso, M. and Premazzi, K. (2020) Retail and channel marketing [print]. Second edition. Cheltenham, UK: Edward Elgar.
Cornelius, B., Natter, M. and Faure, C. (2010) ‘How storefront displays influence retail store image’, Journal of Retailing and Consumer Services, 17(2), pp. 143–151. Available at: https://doi.org/10.1016/j.jretconser.2009.11.004.
Ennis, S. (2016) Retail marketing. Maidenhead: McGraw-Hill Education. Available at: https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=6260964.
‘European journal of marketing’ (no date). Available at: https://oxfordbrookes.on.worldcat.org/oclc/48646128.
Gemmel, P., Looy, B. van and Dierdonck, R. van (eds) (2013) Services management: an integrated approach. Third edition. Harlow, England: Pearson.
‘Grocer’ (no date). Available at: https://oxfordbrookes.on.worldcat.org/oclc/51729982.
Harvard Business School (no date) ‘Harvard business review’.
How to access Harvard Business Review | video (no date). Available at: https://radar.brookes.ac.uk/radar/file/6c6aabed-7ffb-41d7-875a-4f1419bd0f47/1/HBR_access_video_2021.mp4.
‘International journal of retail and distribution management’ (no date). Available at: https://oxfordbrookes.on.worldcat.org/oclc/41409042.
‘International marketing review’ (no date). Available at: https://oxfordbrookes.on.worldcat.org/oclc/223368718.
Johnston, R. et al. (2021) Service operations management: improving service delivery. Fifth edition. Harlow, England: Pearson.
Johnston, Robert, Clark, Graham, and Shulver, Michael (2012) Service operations management: improving service delivery. 4th ed. Harlow: Pearson. Available at: https://oxfordbrookes.on.worldcat.org/oclc/778991152.
‘Journal of Retailing’ (no date). Available at: https://oxfordbrookes.on.worldcat.org/oclc/609505358.
‘Journal of retailing and consumer services’ (no date). Available at: https://oxfordbrookes.on.worldcat.org/oclc/31155209.
Keller, K.L. (2013) Strategic brand management: building, measuring, and managing brand equity. 4th ed., Global ed. Boston, [Mass.]: Pearson. Available at: https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=5138154.
Keller, K.L. and Swaminathan, V. (2020) Strategic brand management: building, measuring, and managing brand equity. Fifth edition, Global edition. Harlow, Essex: Pearson Education Limited. Available at: https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=5801053.
Levy, M. and Grewal, D. (2023) Retailing management [print]. Eleventh edition. Dubuque: McGraw Hill LLC.
Levy, M., Weitz, B.A. and Grewal, D. (2019) Retailing management. Tenth edition, International student edition. New York, NY: McGraw-Hill Education. Available at: https://oxfordbrookes.on.worldcat.org/oclc/1042146375.
‘Management today’ (no date). Available at: https://oxfordbrookes.on.worldcat.org/oclc/646931015.
McGoldrick, Peter J. (2002) Retail marketing. 2nd ed. London: McGraw-Hill.
Mühlbacher, H. and Hemetsberger, A. (2008) ‘What the Heck is a Brand? An Attempt of Integration and its Consequences for Research and Management (2008)’, Proceedings of the 7th International Congress Marketing Trends. Venice. Available at: https://www.researchgate.net/publication/228465828_What_the_Heck_is_a_Brand_An_Attempt_of_Integration_and_its_Consequences_for_Research_and_Management.
Oxford Institute of Retail Management (no date) ‘The retail digest’. Available at: https://oxfordbrookes.on.worldcat.org/oclc/433682779.
Pal, J.W. and Byrom, J.W. (2003) ‘The five Ss of retail operations: a model and tool for improvement’, International Journal of Retail & Distribution Management, 31(10), pp. 518–528. Available at: https://doi.org/10.1108/09590550310497049.
‘Retail week’ (no date). Available at: https://oxfordbrookes.on.worldcat.org/oclc/60619279.
Slack, N., Brandon-Jones, A. and Burgess, N. (2022) Operations management. Tenth edition. Harlow, England: Pearson. Available at: https://oxfordbrookes.on.worldcat.org/oclc/1293449082.
‘The international review of retail, distribution and consumer research’ (no date). Available at: https://oxfordbrookes.on.worldcat.org/oclc/37786985.
Varley, R., Rafiq, M. and Varley, R. (2014) Principles of retailing. 2nd edition. Basingstoke: Palgrave Macmillan. Available at: https://oxfordbrookes.on.worldcat.org/oclc/889726660.
Yrjölä, M., Saarijärvi, H. and Nummela, H. (2018) ‘The value propositions of multi-, cross-, and omni-channel retailing’, International Journal of Retail & Distribution Management, 46(11–12), pp. 1133–1152. Available at: https://doi.org/10.1108/IJRDM-08-2017-0167.