Berman B, Evans JR and Chatterjee P, Retail Management: A Strategic Approach (Thirteenth edition, Global edition, Pearson 2018)
Castaldo S, Grosso M and Premazzi K, Retail and Channel Marketing (Edward Elgar 2013)
——, Retail and Channel Marketing (Second edition, Edward Elgar 2020)
Cornelius B, Natter M and Faure C, ‘How Storefront Displays Influence Retail Store Image’ (2010) 17 Journal of Retailing and Consumer Services 143 <http://www.sciencedirect.com.oxfordbrookes.idm.oclc.org/science/article/pii/S0969698909000848>
Ennis S, Retail Marketing (McGraw-Hill Education 2016) <https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=6260964>
‘European Journal of Marketing’ <https://oxfordbrookes.on.worldcat.org/oclc/48646128>
Gemmel P, Looy B van and Dierdonck R van (eds), Services Management: An Integrated Approach (Third edition, Pearson 2013)
‘Grocer’ <https://oxfordbrookes.on.worldcat.org/oclc/51729982>
Harvard Business School, ‘Harvard Business Review’
‘How to Access Harvard Business Review | Video’ <https://radar.brookes.ac.uk/radar/file/6c6aabed-7ffb-41d7-875a-4f1419bd0f47/1/HBR_access_video_2021.mp4>
‘International Journal of Retail and Distribution Management’ <https://oxfordbrookes.on.worldcat.org/oclc/41409042>
‘International Marketing Review’ <https://oxfordbrookes.on.worldcat.org/oclc/223368718>
Johnston R and others, Service Operations Management: Improving Service Delivery (Fifth edition, Pearson 2021)
Johnston, Robert, Clark, Graham, and Shulver, Michael, Service Operations Management: Improving Service Delivery (4th ed, Pearson 2012) <https://oxfordbrookes.on.worldcat.org/oclc/778991152>
‘Journal of Retailing’ <https://oxfordbrookes.on.worldcat.org/oclc/609505358>
‘Journal of Retailing and Consumer Services’ <https://oxfordbrookes.on.worldcat.org/oclc/31155209>
Keller KL, Strategic Brand Management: Building, Measuring, and Managing Brand Equity (4th ed., Global ed, Pearson 2013) <https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=5138154>
Keller KL and Swaminathan V, Strategic Brand Management: Building, Measuring, and Managing Brand Equity (Fifth edition, Global edition, Pearson Education Limited 2020) <https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=5801053>
Levy M and Grewal D, Retailing Management (Eleventh edition, McGraw Hill LLC 2023)
Levy M, Weitz BA and Grewal D, Retailing Management (Tenth edition, International student edition, McGraw-Hill Education 2019) <https://oxfordbrookes.on.worldcat.org/oclc/1042146375>
‘Management Today’ <https://oxfordbrookes.on.worldcat.org/oclc/646931015>
McGoldrick, Peter J., Retail Marketing (2nd ed, McGraw-Hill 2002)
Mühlbacher H and Hemetsberger A, ‘What the Heck Is a Brand? An Attempt of Integration and Its Consequences for Research and Management (2008)’ <https://www.researchgate.net/publication/228465828_What_the_Heck_is_a_Brand_An_Attempt_of_Integration_and_its_Consequences_for_Research_and_Management>
Oxford Institute of Retail Management, ‘The Retail Digest’ <https://oxfordbrookes.on.worldcat.org/oclc/433682779>
Pal JW and Byrom JW, ‘The Five Ss of Retail Operations: A Model and Tool for Improvement’ (2003) 31 International Journal of Retail & Distribution Management 518 <http://www.emeraldinsight.com.oxfordbrookes.idm.oclc.org/doi/pdfplus/10.1108/09590550310497049>
‘Retail Week’ <https://oxfordbrookes.on.worldcat.org/oclc/60619279>
Slack N, Brandon-Jones A and Burgess N, Operations Management (Tenth edition, Pearson 2022) <https://oxfordbrookes.on.worldcat.org/oclc/1293449082>
‘The International Review of Retail, Distribution and Consumer Research’ <https://oxfordbrookes.on.worldcat.org/oclc/37786985>
Varley R, Rafiq M and Varley R, Principles of Retailing (2nd edition, Palgrave Macmillan 2014) <https://oxfordbrookes.on.worldcat.org/oclc/889726660>
Yrjölä M, Saarijärvi H and Nummela H, ‘The Value Propositions of Multi-, Cross-, and Omni-Channel Retailing’ (2018) 46 International Journal of Retail & Distribution Management 1133