‘Academi Wales’ <https://academiwales.gov.wales/>
Aveyard H, Doing a Literature Review in Health and Social Care: A Practical Guide (Fifth edition, Open University Press 2023)
Aveyard H, Greenway K and Parsons L, A Beginner’s Guide to Evidence-Based Practice in Health and Social Care (Fourth edition, McGraw Hill 2023)
——, A Beginner’s Guide to Evidence-Based Practice in Health and Social Care (Fourth edition, McGraw Hill 2023)
Aveyard H and Sharp P, A Beginner’s Guide to Evidence-Based Practice in Health and Social Care (Second edition, Open University Press, McGraw Hill Education 2013) <https://oxfordbrookes.on.worldcat.org/oclc/862887990>
——, A Beginner’s Guide to Evidence-Based Practice in Health and Social Care Professions (Open University Press 2013) <https://oxfordbrookes.on.worldcat.org/oclc/862887990>
——, A Beginner’s Guide to Evidence-Based Practice in Health and Social Care (Third edition, Open University Press, McGraw-Hill Education 2017) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780335227099&uid=^u>
Aveyard H, Sharp P and Woolliams M, A Beginner’s Guide to Critical Thinking and Writing in Health and Social Care (Second edition, Open University Press 2015) <https://oxfordbrookes.idm.oclc.org/login?url=https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780335264353&uid=^u>
Baginsky, M. and others, Social Workers’ Workload Survey: Messages from the Frontline. Findings from the 2009 Survey and Interviews with Senior Managers’ (Department for Children, Schools and Families; Department of Health 2010) <http://www.kcl.ac.uk/sspp/policy-institute/scwru/res/capacity/workload.aspx>
Beresford, P., Beyond the Usual Suspects: Towards Inclusive User Involvement: Research Report (Shaping Our Lives) <http://www.shapingourlives.org.uk/resources/our-resources/all-publications/beyond-the-usual-suspects>
Blanchard, K., Zigarmi, P. and Zigarmi, D., Leadership and the One Minute Manager: Increasing Effectiveness through Situational Leadership II (HarperCollins 2013) <https://www.kenblanchard.com/Store/Leadership-and-the-One-Minute-Manager>
Boaden, R. and others, ‘Quality Improvement: Theory and Practice in Healthcare’ <https://www.rcem.ac.uk/docs/Clinical%20Audit_Improvement/23c.%20Quality%20Improvement%20theory%20and%20practice%20in%20healthcare.pdf>
Bolton G, Reflective Practice: Writing and Professional Development (Fourth edition, SAGE 2014) <https://www.amazon.co.uk/Reflective-Practice-Writing-Professional-Development/dp/144628235X/ref=pd_aw_sbs_14_4/259-6761876-3357745?_encoding=UTF8&amp;pd_rd_i=144628235X&amp;pd_rd_r=afa892fe-c7b1-4704-9d68-7a8496c314d9&amp;pd_rd_w=i9tr7&amp;pd_rd_wg=pSb4Z&amp;pf_rd_p=0208d703-a674-4413-8899-c3889837d212&amp;pf_rd_r=AV3WKFK9E56JY8FFVRZ1&amp;psc=1&amp;refRID=AV3WKFK9E56JY8FFVRZ1>
Bolton G and Delderfield R, Reflective Practice: Writing and Professional Development (Fifth edition, SAGE 2018)
Bradley G, Engelbrecht L and Höjer S, ‘Supervision: A Force for Change? Three Stories Told’ (2010) 53 International Social Work 773 <http://journals.sagepub.com.oxfordbrookes.idm.oclc.org/doi/pdf/10.1177/0020872809358401>
British Association of Social Workers and College of Social Work, Workload Management and Case Load Management in Social Work Services (2010) <https://www.basw.co.uk/system/files/resources/basw_20203-5_0.pdf>
‘Care and Social Services Inspectorate Wales’ <http://cssiw.org.uk/?lang=en>
——, Chief Inspector’s Annual Report (2014) <https://careinspectorate.wales/our-reports/our-annual-reports>
——, Inspection of Safeguarding and Care Planning of Looked after Children and Care Leavers Who Exhibit Vulnerable or Risky Behaviours (2015) <https://careinspectorate.wales/sites/default/files/2018-03/150130lacen.pdf>
——, ‘Annual Reports’ <https://careinspectorate.wales/our-reports/our-annual-reports>
‘Care Council for Wales’ <https://www.careinspectorate.wales/>
——, Supervising and Appraising Well: A Guide to Effective Supervision and Appraisal for Those Working in Social Care (Care Council for Wales 2012) <https://socialcare.wales/cms_assets/file-uploads/Supervising-and-appraising-well-social-care.pdf>
——, ‘Information and Learning Hub Homepage’ <https://socialcare.wales/hub/home>
——, ‘Information and Learning Hub Homepage’ <https://socialcare.wales/hub/home>
——, ‘Information and Learning Hub: Overview and Awareness’ <https://socialcare.wales/hub/hub-resource-sub-categories/overview-and-awareness>
‘Care Inspectorate Wales’ <https://careinspectorate.wales/>
Casey D, Clark L and Hayes S, Study Skills for Master’s Level Students: A Reflective Approach for Health and Social Care (Second edition, Lantern 2017) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781908625427&uid=^u>
Chard, A. and others, Social Work Associate Practice Programme: A Children’s Improvement Board Reference Document (Local Government Association 2013) <https://eprints.mdx.ac.uk/11669/1/Social%20work%20associate%20practice%20programme%20-%20a%20children%27s%20improvement%20board%20reference%20document.pdf>
‘Children and Young People’s National Participation Standards’ <http://www.youngwales.wales/images/ParticipationStandards_Poster_9.pdf>
Children and Young People’s Participation in Wales...Good Practice 2016 (Welsh Government 2016) <https://gov.wales/sites/default/files/publications/2019-06/good-practice-guide.pdf>
‘Children in Wales’ <http://www.childreninwales.org.uk/>
Clements, Luke, ‘The Social Services & Well-Being (Wales) Act 2014: An Overview’ <http://www.lukeclements.co.uk/social-services-well-being-wales-act-2014-updated-briefing-june-2017/>
Cobb AT and others, Leading Project Teams: The Basics of Project Management and Team Leadership (Second edition, SAGE 2012) <https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=1995175>
Copus J, Brilliant Writing Tips for Students, vol Pocket study skills (Palgrave Macmillan 2009) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781137013996&uid=^u>
——, Brilliant Writing Tips for Students (Palgrave Macmillan 2009) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781137013996&uid=^u>
Cottrell S, Critical Thinking Skills: Effective Analysis, Argument and Reflection, vol Palgrave study skills (Third edition, Palgrave 2017) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&amp;isbn=9781137550521&amp;uid=^u>
——, The Study Skills Handbook (Fifth edition, Red Globe Press 2019) <https://oxfordbrookes.on.worldcat.org/oclc/1084318402>
——, Critical Thinking Skills: Effective Analysis, Argument and Reflection (Fourth edition, Bloomsbury Academic 2023)
Cousins C, ‘“Treat Me Don’t Beat Me” … . Exploring Supervisory Games and Their Effect on Poor Performance Management’ (2010) 22 Practice: Social Work in Action 281 <https://www-tandfonline-com.oxfordbrookes.idm.oclc.org/doi/full/10.1080/09503153.2010.514044>
Craig C, Study Skills for Health and Social Care Students, vol SAGE study skills (SAGE 2009) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781446202265&uid=^u>
‘Data Unit for Wales’ <http://www.dataunitwales.gov.uk/>
Davis H and Martin S, Public Services Inspection in the UK, vol Research highlights (Jessica Kingsley 2008) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781846428302&uid=^u>
Davis, N., Integrated Care Pathways: A Guide to Good Practice (National Leadership and Innovation Agency for Healthcare 2005) <http://www.wales.nhs.uk/sitesplus/documents/829/integratedcarepathways.pdf>
Dickens J, Social Work and Social Policy: An Introduction (Second edition, Routledge 2016) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781315780405&uid=^u>
‘EFQM (European Foundation for Quality Management)’ <http://www.efqm.org/>
‘Findings from a Thematic Analysis of Adult Practice Reviews in Wales’ (2021) <https://safeguardingboard.wales/2021/08/25/findings-from-a-thematic-analysis-of-adult-practice-reviews-in-wales/>
‘Findings from a Thematic Analysis of Child Practice Reviews in Wales’ (2020) <https://safeguardingboard.wales/2020/01/28/findings-from-a-thematic-analysis-of-child-practice-reviews-in-wales/>
‘Fiscal Policy Studies Institute (FPSI)’ <http://resultsaccountability.com/>
Fook J, Gardner F and White S, Critical Reflection in Health and Social Care (Open University Press 2006) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780335228409&uid=^u>
Gallop L and Hafford-Letchfield T, How to Become a Better Manager in Social Work and Social Care: Essential Skills for Managing Care, vol Essential skills for social work and social care managers (Jessica Kingsley 2012) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780857004420&uid=^u>
Gaster L, Squires AJ and Crawley J, Providing Quality in the Public Sector: A Practical Approach to Improving Public Services, vol Public policy and management (Open University Press 2003) <https://archive.org/details/providingquality0000unse/mode/2up>
——, Providing Quality in the Public Sector: A Practical Approach to Improving Public Services, vol Public policy and management (Open University Press 2003) <https://archive.org/details/providingquality0000unse/mode/2up>
George A. Boyne, ‘Sources of Public Service Improvement: A Critical Review and Research Agenda’ (2003) 13 Journal of Public Administration Research and Theory: J-PART 367 <http://www.jstor.org.oxfordbrookes.idm.oclc.org/stable/3525854?seq=1#page_scan_tab_contents>
Godfrey J, Reading & Making Notes, vol Pocket study skills (Second edition, Palgrave Macmillan 2014) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781137402608&uid=^u>
——, Writing for University (Third edition, Bloomsbury Academic 2022)
Godwin J, Studying with Dyslexia, vol Pocket study skills (Palgrave Macmillan 2012) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780230390577&uid=^u>
——, Planning Your Essay (Third edition, Red Globe Press/Macmillan International 2019) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781352006117&uid=^u>
Gould N and Baldwin M, Social Work, Critical Reflection, and the Learning Organization (Ashgate 2004) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780754680598&uid=^u>
Grant, L. and Kinman, G., Developing Emotional Resilience in Social Work (Community Care Reform 2014) <http://www.ccinform.co.uk/practice-guidance/guide-to-developing-social-workers-emotional-resilience/>
Gray I, Field R and Brown K, Effective Leadership, Management and Supervision in Health and Social Care, vol Post-qualifying social work practice (Learning Matters 2010) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780857255730&uid=^u>
Greetham B, How to Write Better Essays (Third edition, Palgrave Macmillan 2013)
Hafford-Letchfield T, Leadership and Management in Social Care (Sage Publications 2008) <https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=420875>
Hannagan T, Management: Concepts and Practices (4th ed, Pearson Education UK 2004) <https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=5136459>
——, Management: Concepts and Practices (4th ed, Pearson Education UK 2004) <https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=5136459>
——, Management: Concepts & Practices (5th ed, Financial Times Prentice Hall 2008) <https://www.amazon.co.uk/Management-Concepts-Practices-Tim-Hannagan/dp/0273711180>
——, Management: Concepts & Practices (5th ed, Financial Times Prentice Hall 2008) <https://www.amazon.co.uk/Management-Concepts-Practices-Tim-Hannagan/dp/0273711180>
‘Health and Care Research Wales’ <https://www.healthandcareresearch.gov.wales/>
‘Health and Social Care Information Centre’ <http://digital.nhs.uk/>
‘Health in Wales’ <http://www.wales.nhs.uk/>
Hodson R and Cooke E, Leading Evidence-Informed Practice: Handbook (Research in Practice 2007) <https://www.rip.org.uk/resources/publications/practice-tools-and-guides/leading-evidenceinformed-practice-handbook/>
Holroyd J, Improving Personal and Organisational Performance in Social Work (SAGE 2012) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780857259974&uid=^u>
Holroyd J and Field R, Performance Coaching Skills for Social Work (SAGE 2012) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780857259936&uid=^u>
House of Commons Public Administration Select Committee, ‘User Involvement in Public Services: Government Response to the Committee’s Sixth Report of Session 2007-08’ <https://www.publications.parliament.uk/pa/cm200708/cmselect/cmpubadm/998/998.pdf>
Howe D, The Emotionally Intelligent Social Worker (Palgrave Macmillan 2008) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780230365216&uid=^u>
Howe K and Gray I, Effective Supervision in Social Work (Sage, Learning Matters 2013) <https://oxfordbrookes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1720206>
Iles, V. and Sutherland, K., ‘Organisational Change: A Review for Health Care Managers, Professionals and Researchers’ <http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-review.pdf>
‘In Control’ <http://www.in-control.org.uk/>
Institute of Public Care, Transitional and Longer-Term Implications of the Social Services and Well-Being (Wales) Bill 2013 (Oxford Brookes University) <https://ipc.brookes.ac.uk/publications/transitional-and-longer-term-implications-of-the-social-services-and-well-being-wales-bill-2013>
Jones R, The Story of Baby P: Setting the Record Straight (Policy Press 2014) <https://oxfordbrookes.idm.oclc.org/login?url=http://brookes.eblib.com/patron/FullRecord.aspx?p=1741817>
Jones-Devitt S and Smith L, Critical Thinking in Health and Social Care (SAGE 2007) <https://oxfordbrookes.idm.oclc.org/login?url=http://sk.sagepub.com/books/critical-thinking-in-health-and-social-care>
Kemshall H and Littlechild R, User Involvement and Participation in Social Care: Research Informing Practice (Jessica Kingsley 2000) <https://books.google.co.uk/books/about/User_Involvement_and_Participation_in_So.html?id=AFfkUFC8ZSUC&amp;hl=en>
Kippin, H., Randle, A. and Thevoz, S., Demand Management and Behaviour Change: A Manual for Collaborative Practice (Leadership Centre 2015) <https://www.leadershipcentre.org.uk/wp-content/uploads/2016/06/Demand_Management_and_Behaviour_Change.pdf>
Kirton B, Brilliant Study Skills (Prentice Hall 2010) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780273734413&uid=^u>
Kline N, Time to Think: Listening to Ignite the Human Mind (Ward Lock 1999)
Kotter JP, Leading Change (Harvard Business Review Press 2012) <https://oxfordbrookes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=675195>
Lambley S, Proactive Management in Social Work Practice, vol Post-qualifying social work practice (Learning Matters Ltd 2009) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780857253606&uid=^u>
Lawler J and Bilson A, Social Work Management and Leadership: Managing Complexity and Creativity (Routledge 2009) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780203866283&uid=^u>
Lawlor D, ‘A Transformation Programme for Children’s Social Care Managers Using an Interactional and Reflective Supervision Model to Develop Supervision Skills’ (2013) 27 Journal of Social Work Practice 177 <http://oxfordbrookes.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&amp;db=a9h&amp;AN=88290920&amp;site=ehost-live>
Leech, J., Using Research: Tools to Support Evidence-Informed Practice: Practice Tool (2014) (Research in Practice 2014) <https://www.rip.org.uk/resources/publications/practice-tools-and-guides/using-research-tools-to-support-evidenceinformed-practice-practice-tool-2014/>
Local Government Association, Managing Customer Demand: Understanding and Changing Behaviours to Help Meet the Financial Challenge (Local Government Association 2013) <https://www.local.gov.uk/sites/default/files/documents/managing-customer-demand--aa7.pdf>
——, LGA Adult Social Care Efficiency Programme: The Final Report (Local Government Association 2014) <https://www.local.gov.uk/sites/default/files/documents/lga-adult-social-care-eff-ca6.pdf>
Manzoni, Jean-François and Barsoux, Jean-Louis, ‘The Set-up-to-Fail Syndrome: How Bosses Create Their Own Poor Performers’ (1998) 76 Harvard Business Review 101 <https://hbr.org/1998/03/the-set-up-to-fail-syndrome>
Mark Friedman, Trying Hard Is Not Good Enough (BookSurge Publishing 2009) <https://www.amazon.co.uk/Trying-Hard-Not-Good-Enough/dp/1439237867>
Marsh, P. and Fisher, M., Developing the Evidence Base for Social Work and Social Care Practice (SCIE Report 10) (Social Care Institute for Excellence 2005) <http://www.scie.org.uk/almost-there>
Martin V, Leading Change in Health and Social Care (Routledge 2003) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780203714157&uid=^u>
Martin V, Charlesworth J and Henderson ES, Managing in Health and Social Care (2nd ed, Routledge 2010) <https://oxfordbrookes.idm.oclc.org/login?url=http://brookes.eblib.com/patron/FullRecord.aspx?p=487969>
McMillan KA and Weyers J, How to Improve Your Critical Thinking & Reflective Skills (Prentice Hall 2013) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780273773351&uid=^u>
McNeil, B., Reeder, N. and Rich, J., A Framework of Outcomes for Young People (The Young Foundation 2012) <http://youngfoundation.org/publications/framework-of-outcomes-for-young-people/>
Michael A. West, Compassionate Leadership (The Swirling Leaf Press)
Moore S, The Ultimate Study Skills Handbook (McGraw-Hill/Open University Press 2010) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780335240074&uid=^u>
Morgan C and Murgatroyd S, Total Quality Management in the Public Sector: An International Perspective (Open University Press 1994) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780335232383&uid=^u>
Morrison T, Hathaway J and Fairley G, Staff Supervision in Social Care: Making a Real Difference for Staff and Service Users ([3rd ed], Pavilion 2005) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781908993137&uid=^u>
Moule P and Hek G, Making Sense of Research: An Introduction for Health and Social Care Practitioners (SAGE Publications 2011) <https://oxfordbrookes.on.worldcat.org/search?queryString=Making+Sense+of+Research%3A+an+Introduction+for+Health+and+Social+Care+Practitioners&amp;format=Book&amp;submit=Go#/oclc/65469416>
Moullin M, Delivering Excellence in Health and Social Care: Quality, Excellence and Performance Measurement (Open University Press 2002)
——, Delivering Excellence in Health and Social Care: Quality, Excellence and Performance Measurement (Open University Press 2002)
——, Delivering Excellence in Health and Social Care: Quality, Excellence and Performance Measurement (Open University Press 2002)
Mullen EJ and others, ‘From Concept to Implementation: Challenges Facing Evidence-Based Social Work’ (2005) 1 Evidence & Policy: A Journal of Research, Debate and Practice 61
Munro E and Hubbard A, ‘A Systems Approach to Evaluating Organisational Change in Children’s Social Care’ (2011) 41 British Journal of Social Work 726 <https://academic-oup-com.oxfordbrookes.idm.oclc.org/bjsw/article/41/4/726/1739545/A-Systems-Approach-to-Evaluating-Organisational>
Nakhimoff, T., ‘Guide to Effective Caseload Allocation’ <https://fostercareresources.files.wordpress.com/2015/12/cc-inform-workload-management-web-2.pdf>
‘National Children’s Bureau’ <https://www.ncb.org.uk/>
‘National Institute for Health and Care Excellence (NICE)’ <https://www.nice.org.uk/>
‘National Principles for Public Engagement – Participation Cymru’ <https://participation.cymru/en/principles/>
National Youth Agency, ‘Hear by Right’ <https://nya.org.uk/hear-by-right/>
Netherwood, Alan, Strange Bedfellows - or Cut from the Same Cloth? (Netherwood Sustainable Futures 2015) <http://wlga.wales/SearchResults.aspx?q=netherwood>
Neville C, The Complete Guide to Referencing and Avoiding Plagiarism (Open University Press 2007) <https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=316309>
——, The Complete Guide to Referencing and Avoiding Plagiarism (2nd ed, Open University Press/McGraw Hill 2010)
NHS Institute for Innovation and Improvement, ‘Process Mapping - An Overview’ <https://webarchive.nationalarchives.gov.uk/20121108100808/http://www.institute.nhs.uk/quality_and_service_improvement_tools/quality_and_service_improvement_tools/process_mapping_-_an_overview.html>
Nutley S, Walter I and Davies HTO, ‘Promoting Evidence-Based Practice: Models and Mechanisms From Cross-Sector Review’ (2009) 19 Research on Social Work Practice 552 <http://journals.sagepub.com.oxfordbrookes.idm.oclc.org/doi/pdf/10.1177/1049731509335496>
‘Participation Cymru’ <http://participation.cymru/en/>
‘Participation Works’ <http://www.participationworks.org.uk/>
Pedler M, Burgoyne J and Boydell T, A Manager’s Guide to Leadership: An Action Learning Approach (2nd ed, McGraw-Hill 2010) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780077133276&uid=^u>
Powell, A., Rushmer, R. and Davies, H., ‘A Systematic Narrative Review of Quality Improvement Models in Health Care’ <http://www.healthcareimprovementscotland.org/previous_resources/hta_report/a_systematic_narrative_review.aspx>
‘Pupil Voice Wales’ <http://www.pupilvoicewales.org.uk>
Reid M, Report Writing (Second edition, Palgrave Macmillan Education 2018) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781352003048&uid=^u>
‘Research in Practice’ <https://www.rip.org.uk/>
‘Research in Practice for Adults’ <https://www.ripfa.org.uk/>
Richard P. T. M. Grol, Marije C. Bosch, Marlies E. J. L. Hulscher, Martin P. Eccles and Michel Wensing, ‘Planning and Studying Improvement in Patient Care: The Use of Theoretical Perspectives’ (2007) 85 The Milbank Quarterly 93 <http://www.jstor.org.oxfordbrookes.idm.oclc.org/stable/25098148?seq=1#page_scan_tab_contents>
‘Rights of Children and Young Persons (Wales) Measure 2011’ <http://www.legislation.gov.uk/mwa/2011/2/contents>
Ritzer G, The McDonaldization of Society (20th anniversary ed, SAGE 2013) <https://www.amazon.co.uk/McDonaldization-Society-20th-Anniversary/dp/1452226695>
Skills for Care and Children’s Workforce Development Council, Providing Effective Supervision: A Workforce Development Tool, Including a Unit of Competence and Supporting Guidance (Skills for Care 2007) <http://webarchive.nationalarchives.gov.uk/20130401151715/https:/www.education.gov.uk/publications/eOrderingDownload/Providing_Effective_Supervision_unit.pdf>
Social Care Institute for Excellence, Co-Production in Social Care: What It Is and How to Do It (SCIE At a Glance 64) (SCIE 2013) <http://www.scie.org.uk/publications/guides/guide51/at-a-glance/>
——, Social Care Governance: A Practice Workbook for Northern Ireland (2nd edn, SCIE 2013) <http://www.scie.org.uk/publications/misc/governance.asp>
‘Social Care Online’ <http://www.scie-socialcareonline.org.uk/>
Social Care Wales, ‘The Social Care Manager: Practice Guidance for Social Care Managers Registered with Social Care Wales’ <https://socialcare.wales/cms_assets/file-uploads/The-social-care-manager-April-2017.pdf>
‘Social Care Wales / Hafan Gofal Cymdeithasol Cymru’ <https://www.socialcare.wales/>
Social Work Reform Board, ‘Annex: Workload Management Systems’ <https://www.local.gov.uk/sites/default/files/documents/workload-management-syste-147.pdf>
Social Work Task Force, ‘Building a Safe, Confident Future: The Final Report of the Social Work Task Force and Organisations and Workloads’ <http://webarchive.nationalarchives.gov.uk/20130401151715/https:/www.education.gov.uk/publications/standard/publicationdetail/page1/dcsf-01114-2009>
Spolander G and Martin L, Successful Project Management in Social Work and Social Care: Managing Resources, Assessing Risks and Measuring Outcomes, vol Essential skills for social work and social care managers (Jessica Kingsley 2012) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780857004604&uid=^u>
‘State of Innovation: Welsh Public Services and the Challenge of Change | Nesta’ <http://www.nesta.org.uk/publications/state-innovation-welsh-public-services-and-challenge-change>
Statham D, Managing Front Line Practice in Social Work, vol Research highlights in social work (1st American pbk. ed, Jessica Kingsley 2004) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781846424311&uid=^u>
Stein M, Quality Matters in Children’s Services: Messages from Research (Jessica Kingsley 2009) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781846429125&uid=^u>
Stevens, M., ‘Workload Management in Social Work Services: What, Why and How?’ (2008) 20 Practice: social work in action <https://kclpure.kcl.ac.uk/portal/files/10855350/Stevens_Practice_2008_Workload_Management_AAM.pdf>
Stevens M, ‘Workload Management in Social Work Services: What, Why and How?’ (2008) 20 Practice: Social Work in Action 207
‘The King’s Fund’ <https://www.kingsfund.org.uk/publications>
‘Think Local Act Personal’ <http://www.thinklocalactpersonal.org.uk/>
Thompson N and Stepney P (eds), Social Work Theory and Methods: The Essentials (Routledge 2018) <https://www-taylorfrancis-com.oxfordbrookes.idm.oclc.org/books/e/9781315210223>
Thompson S and Thompson N, The Critically Reflective Practitioner (Palgrave Macmillan 2008) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780230366558&uid=^u>
Thornton C, Group and Team Coaching: The Essential Guide, vol Essential coaching skills and knowledge (Routledge 2010) <https://oxfordbrookes.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/brookes/detail.action?docID=496384>
‘Tools and Techniques for Change - A Leaders Handbook - Academi Wales’ <https://academiwales.gov.wales/Repository/resource/90b32956-2bc9-4d3c-9c49-3afd98e242cc/en>
Tsui M, Social Work Supervision: Contexts and Concepts, vol Sage sourcebooks for the human services (SAGE Publications 2005) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781452222004&uid=^u>
‘Upgrade Study Skills Website’ <http://www.brookes.ac.uk/students/upgrade/>
Utting, D. and others, Better Outcomes for Children and Young People: From Talk to Action (Department for Children, Schools and Families 2008) <http://webarchive.nationalarchives.gov.uk/20100202100434/dcsf.gov.uk/everychildmatters/resources-and-practice/ig00327/>
‘Wales Audit Office’ <http://www.audit.wales//>
‘Welsh Government’ <http://gov.wales/?lang=en>
——, ‘Sustainable Social Services for Wales: A Framework for Action’ (2011) <http://gov.wales/topics/health/publications/socialcare/guidance1/services/?lang=en>
——, ‘More than Just Words: Strategic Framework for Welsh Language Services in Health, Social Services and Social Care.’ <http://www.wales.nhs.uk/sites3/documents/415/WEB%20-%2016184_Narrative_e_WEB.pdf>
——, ‘Commission on Public Service Governance and Delivery’ <http://gov.wales/docs/dpsp/publications/psgd/140120-psgd-full-report-env2.pdf>
——, Commission on Public Service Governance and Delivery: Full Report (2014) <https://gov.wales/sites/default/files/publications/2019-01/commission-public-service-governance-delivery-full-report.pdf>
——, ‘Social Services and Well-Being (Wales) Act 2014’ (2014) <http://www.legislation.gov.uk/anaw/2014/4/contents/enacted>
——, ‘Social Services and Well-Being (Wales) Act 2014 Code of Practice in Relation to Measuring Social Services Performance’ <https://socialcare.wales/hub/codes-of-practice>
——, ‘More than Just Words…. Follow-on Strategic Framework for Welsh Language Services in Health, Social Services and Social Care’ (2016) <http://gov.wales/topics/health/publications/health/guidance/words/?lang=en>
——, ‘Social Services: The National Outcomes Framework for People Who Need Care and Support and Carers Who Need Support’ <https://www.scie-socialcareonline.org.uk/social-services-the-national-outcomes-framework-for-people-who-need-care-and-support-and-carers-who-need-support/r/a110f00000THd3HAAT>
——, ‘Technical Guide for the Social Services Perfornance Measures’ <https://gov.wales/social-services-performance-measures-2018-2019-technical-guidance>
——, ‘Measuring Well-Being: National Outcomes Framework for People Who Need Care and Support and Carers Who Need Support’ <https://www.gov.wales/social-services-national-outcomes-framework>
——, ‘Performance Measurement Framework for Local Authorities’ <https://gov.wales/sites/default/files/publications/2020-03/code-of-practice-in-relation-to-the-performance-and-improvement-of-social-services-in-wales.pdf>
——, Regulation and Inspection of Social Care (Wales) Act 2016, vol 2016 <https://socialcare.wales/hub/regulation-and-inspection>
——, ‘The Relationship between the Social Services and Well-Being (Wales) Act 2014 and the Well-Being of Future Generations (Wales) Act 2015’ <http://gov.wales/docs/phhs/publications/160415pt9wfgacten.pdf>
——, ‘The Report of the Commission on Public Service Governance and Delivery January 2014’ <https://gov.wales/sites/default/files/publications/2019-01/commission-public-service-governance-delivery-full-report.pdf>
‘Welsh Government: Children and Young People’ <http://gov.wales/topics/people-and-communities/people/children-and-young-people/?lang=en>
‘Welsh Government: Social Care’ <https://gov.wales/social-care>
Williams K, Getting Critical (Third edition, Bloomsbury Academic 2022) <https://oxfordbrookes.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/brookes/detail.action?docID=6934053>
Williams K and Davis M, Referencing and Understanding Plagiarism, vol Pocket study skills (Second edition, Palgrave Macmillan 2017) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781137530721&uid=^u>
Williams K, Woolliams M and Spiro J, Reflective Writing, vol Pocket study skills (Palgrave Macmillan 2012) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9780230377240&uid=^u>
——, Reflective Writing (Second edition, Red Globe Press/Macmillan International Higher Education 2020) <https://ebookcentral-proquest-com.oxfordbrookes.idm.oclc.org/lib/brookes/detail.action?docID=6273961>
Wilson E and Bedford D, Study Skills for Part-Time Students (Pearson Longman 2009) <https://oxfordbrookes.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=OxfBrookes&isbn=9781408230589&uid=^u>
Woolliams, M. and others, Be More Critical! A Practical Guide for Health and Social Care Students (Oxford Brookes University 2011) <https://radar.brookes.ac.uk/radar/items/94f1d923-4b06-cacb-ec41-92bddc503f55/1/>