Browse Hierarchy BMGT5010: Managing Business Operations

The aim of any industrial, public sector, retail, or other service organisation is to deliver goods and services of the quality, quantity, cost and availability that will satisfy customers' needs, while at the same time making the most effective use of resources. Every organisation has one or more operations functions which add value by transforming inputs into saleable or useable products or services. The purpose of this module is to develop an understanding of the issues and themes which are appropriate to middle and senior managers, so that they can understand the principles and techniques which are the foundation of successfully managing operations or processes.